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received an email from Harold a few minutes ago that contained several good questions that I thought I'd address for everyone to see as they come up fairly often.
Harold is thinking about buying himself a Rampage XR next month and asked the following in his email:
Question: I'm being cautioned, that spare parts for this truck are problematic. Will I be able to find spares from RampageShop.com?
Answer: I think what Harold means by this is that somebody has told him that spare parts are hard to find. This is partly true. Most brick and mortar hobby stores do not stock parts for the Rampage XR. If you have a local hobby shop, you can ask the owner to bring in parts for your Rampage if he doesn't already have them. Otherwise, all parts are available from RampageShop.com It's sad that more and more hobby stores are closing so if you have a local retail store, please try to support that store. Most smaller towns do not have hobby stores however and those that do, don't always have a good selection of Rampage parts. That is why eCommerce stores like RampageShop.com, Tower Hobbies, etc. exist. RampageShop.com specializes in shipping Rampage parts and hop-ups directly to our customers. We stock all Rampage parts and hop-ups and usually have 95% or more in stock at all times.
Question: Is there a phone number where I can contact you guys
Answer: There are no "you guys" at RampageShop.com It's just one guy, named Rob...that's me. RampageShop.com is just a small home-based business that I do in addition to my full-time job and raising my family. Because of this, I no longer give out my phone number. I used to provide my phone number but guys would call at all hours of the day and night. I work long hours at my job and my family time is also very important to me so I had to make the difficult decision to remove my phone number from the website.
If you have technical questions about your Rampage such as how to tune it, or what's the best tuned pipe or what steering servo fits etc. the best thing to do is either post on the forum, search the forum or simply do a Google search and see what comes up. Chances are you'll find the info you are after on the forum or the RampageShop blog.
The second best option is to send me an email and I'll get back to you as soon as I'm able. I try to reply to emails daily but if I've pulled a 14 hour shift at work, I might not get to your question right away.
Thanks Harold for the questions, and I hope this helps everyone a little bit.
Thanks for your support, I really appreciate it.